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Frequently Asked Questions
Below are some questions and answers which we often deal with. If you have a question that is not covered here, please contact us.
Can I return purchases?
We pride ourselves on quality so whenever you are unhappy with a purchase we will always work with you to resolve any issues. Please do however bear in mind that as a natural product there can sometimes be imperfections. If there is a genuine problem we will have the goods swapped or refunded asap. If goods are returned due to no fault of our own then we do charge carriage return fees and in some cases an administration fee is applicable.
What is bamboo?
Bamboo is a fast growing grass having hollow woody walled stems with ringed joints and edible shoots. It’s a renewable resource, a strong material and a viable alternative to wood and petroleum based products. In addition, it is a symbol of strength, flexibility, beauty, sustainability, tenacity and endurance. A natural resource that has uses ranging from medicine and food to structural materials and soil preservation. In the Far East, Bamboo has been used on a daily basis for centuries.
Does this mean less Bamboo for Pandas?
Bamboo is synonymous with Pandas as being their preferred choice of food which is absolutely true. Do we need to be concerned that we are taking their food? - most definitely not. Panda's need to eat between 20-40 pounds of bamboo per day, which includes different types such as arrow, black and water bamboo along with about 20 other species. Fortunately all 'The Little Green Orca's' products are made of Moso bamboo (Phyllostachys pubescens), which is a type of Bamboo Panda's don't consume.
What does biodegradable mean?
A biodegradable product can dissolve easily in the environment without destroying nature. It’s the opposite of plastic and plastic by-products such as polystyrene, which do immense harm to the environment and wildlife. If everything was biodegradable, our world would be extremely clean!
Will you be introducing more products?
Absolutely. As new ways of turning bamboo into everyday products are discovered, we will bring them straight to you. But only if they meet our high standards on quality and of course provided they are friendly and sustainable to our environment, our core values.
I have a product I would like to supply you with - are you interested?
We are always interested in offering new and exciting products to our customers so please feel free to get in touch. Please remember products must be sustainable and friendly to our planet.
I have a question not listed here, how can I get in contact?
Please feel free to drop us an email: email@example.com
How to recycle your Bamboo toothbrush?
Once your Little Green Orca Toothbrush has come to the end of it’s life, celebrate! Because it’s fully recyclable it can be broken down into a basic pulp and remade as something else. Or if you just left it outside it would return to the soil after about 6 months – amazing! So why not use it as composting and help your veggies along the way? Before disposing please remove the bristles from the head. This will make it easier to go through the recycling process. That’s why recycling is so great for our environment.